Resin-Masters.com (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://resin-masters.com, purchase our products or services, or interact with us in any way.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information from our users to provide and improve our services. This includes:
1.1. Personal Information
When you place an order, register for an account, or contact us, we may collect personal details such as:
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Full Name
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Email Address
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Phone Number
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Billing and Shipping Address
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Payment Information (processed securely by third-party payment providers, we do not store card details)
1.2. Non-Personal Information
We may also collect non-identifiable information, including:
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IP Address
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Browser Type and Version
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Device Information (e.g., mobile vs. desktop)
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Website Usage Data (e.g., pages visited, time spent on site)
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Referring Website (if applicable)
1.3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:
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Essential Cookies – Required for site functionality (e.g., login, shopping cart).
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Analytics Cookies – Helps us understand website traffic and usage (e.g., Google Analytics).
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Marketing Cookies – Used for personalized advertising and retargeting.
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To process and fulfill orders (including shipping, payments, and order confirmations).
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To provide customer support and respond to inquiries.
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To improve our website and services through analytics and user feedback.
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To send marketing communications, promotions, and newsletters (with your consent).
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To personalize your shopping experience based on browsing and purchase history.
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To detect and prevent fraud, security threats, or illegal activities.
We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information with trusted third parties, but only when necessary:
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Payment Processors (e.g., PayPal, Stripe) – To securely process transactions.
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Shipping Carriers (e.g., USPS, FedEx, UPS) – To fulfill your orders.
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Analytics Providers (e.g., Google Analytics, Facebook Pixel) – To understand website performance.
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Marketing Platforms (e.g., Klaviyo, Mailchimp) – If you opt in to receive promotional emails.
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Legal Compliance – If required by law, we may share information with law enforcement.
We ensure that all third parties handle your data securely and in compliance with privacy laws.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal data, including:
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SSL Encryption – Protects data transmission between your device and our servers.
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Secure Payment Processing – We do not store credit card details; payments are handled by PCI-compliant providers.
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Access Controls – Only authorized personnel have access to sensitive information.
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Regular Security Audits – To ensure compliance and identify vulnerabilities.
However, no method of transmission over the internet is 100% secure. We encourage users to take precautions, such as using strong passwords.
5. Your Rights & Choices
You have certain rights regarding your personal information, including:
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Access & Correction – You can request a copy of the data we have about you and correct any inaccuracies.
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Opt-Out of Marketing – You can unsubscribe from promotional emails at any time by clicking "Unsubscribe" in the email footer.
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Delete Your Data – You can request deletion of your personal data, subject to legal obligations.
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Disable Cookies – Manage cookie settings in your browser preferences.
To exercise your rights, contact us at [insert email].
6. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before submitting personal information.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. International Users
Resin-Masters.com is based in the United States, but we serve customers worldwide. By using our services, you consent to the transfer and processing of your data in the U.S., which may have different privacy laws than your country.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Effective Date". If significant changes occur, we will notify users via email or a website notice.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@resin-masters.com
📍 Address: 216 Park Street, Gardiner Montana 59030
We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience at Resin-Masters.com.